5 obstacles to omnichannel success
May 9, 2018
By Victor Terpstra
Ideal visions of omnichannel commerce have been fizzing around the retail industry for a while now. But it looks like there’s only one place where the total connectedness between retailer, product, and customer has completely arrived: on the customer’s wish list.
This ebook is about the central role of product information management during your transformation to omnichannel. Get it right and you’ll sell more, delight customers, and get to market faster. Get it wrong, and you may never catch up.
- 90% of all shopping cart abandonments happen because customers feel they don’t have enough information.
- 40% of all ecommerce sales are returned, partly because consumers don’t have the right information when ordering.
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Osudio is part of the SQLI group and one of Europe’s largest and most experienced e-business specialists. Having worked in e-business since the 90’s we understand what works, what doesn’t and what drives growth. Many of our national and international clients are market leaders. Our goal is to make our B2B and B2C clients successful in an ever-changing digital world, by combining the best of design and technology.