Inspiration and thoughts by our experts for your business

Big tech players are closing in on new business opportunities that have traditionally been in the hands of established players. The “Amazon effect” is starting to permeate different business sectors with platforms bringing an end to pipeline business. Is Platformization an opportunity or a threat?  What lessons can be learnt from countries such as China that have been already experimenting for some time? This and more on this week’s episode of Innovation Talks with Frans Stijnman and Roy Halstead.

The Netherlands: 2018 Ecommerce Report provides essential data and insights of the Dutch market.

In this digital era where customers are expecting great digital experiences, a.k.a. The Age of the Customer, many companies come to us with their digital marketing challenges. One of their key questions they always come up with is: how can we keep our brand identity in place both centrally and locally, while avoiding inconsistency in customer experiences? Our answer: you need to GLUE it with Atomic Design.

How does the digital transformation actually work? How is it affecting fashion retail? And the biggest question is, what impact does it have on customers? In this blog, we’ll look how digitalization is shaking up the fashion industry and how to stay relevant as a fashion retailer.

As B2B platforms edge closer to the experiences provided by B2C platforms, businesses are increasingly looking into new financial solutions. With a whopping $27.28 billion merchandise value, Alibaba is leading the pack when it comes to B2B e-commerce. The Chinese giant is currently paving the way in redesigning financial offering with Alipay, its online payment gateway solution.

From the perspective of retail and e-commerce, CES and NRF make an interesting double bill. We shared our insights with clients at one of our regular breakfast sessions at Osudio. We added extra food for thought: “what will be the next big thing in retail and e-commerce”?

Despite the fact that Customer Experience is considered a top strategic objective, many organizations today are still managed by financial metrics like KPI’s, ROI, EBITDA and Net Present Value among others. In most cases, these are all about improving Operational Excellence, not about improving the Customer Experience.

What is a Digital Experience Platform? To meet rising customer demands, offering personalized digital experiences has become a key priority for CMO's and digital leaders. Learn more about what a DXP is and how it might be the solution to your challenge.

If only 20 years ago the average lifecycle of companies could last up to 70 years, it is not down to an average 17 years today. Heavy and costly legacy systems which are still in place tend to bog companies down and many managers dread the idea of taking responsibility for drastic changes within company workflows.

After implementing 40+ successful hybris applications we are well aware of the pitfalls and road to success. The reality is that we often get contacted by large enterprises that encountered a bumpy road during the implementations phase of their hybris application and now struggle to lower their Total Cost of Ownership or develop a healthy ROI.

The ‘direct-to-consumer’ (D2C) trend is taking the retail world by storm. Thanks to the successes of disruptive companies like Dell, Apple, Amazon, Nike and Tesla, also FMCG companies are becoming enamored with cutting out the middle-man. The highlight so far has been the 1 billion dollar acquisition by Unilever of Dollar Shave Club, a D2C start-up that is going after Gillette sharply. But acquisition is not the only solution. The question that remains is: How do you point your entire range of brands towards the consumer and optimize revenue?

Let’s face it, it’s a mobile first world. When access to the internet through mobile devices finally surpassed desktop in 2016, the road had finally been paved to build enhanced experiences and services “on the go”. To think that the piece of technology ensconced in our pockets has more computing power than the computers we used to send man on the moon for the first time, is simply mind blowing.

Mobile has been the key enabler for digital disruption models based on its convergence capacity. A string of mean and lean businesses have sprouted from these technological enablers, yet they remain enablers, a means to an end.