Inspiration and thoughts by our experts

To get the ball rolling and tackle this topic, let’s start with the basics. Simply put, Unified Commerce is a way to connect all channels and sources of ...

Ever since COVID-19 changed everyone’s lives and purchase patterns last year, B2B e-commerce has become more important than ever. And while salespeople still ...

What percentage of your Customer Service calls are somewhat repetitive and have standard solutions? What part would you be able to automate if you understood ...

In part 2 of this Guided Selling series, you read about how you can use a Guided Sales Assistant to turn anonymous visitors into leads, especially in complex ...

In this blog, we go into detail on how a Guided Selling solution can help you turn unknown visitors into known ones by starting a dialog with them. In times ...

This is the first part of our series of blogs on Guided Selling, also called Guided Search or a (visual) Digital Assistant. This first post dives into 7 ...

With many traditional offline channels unavailable, or only partially available, due to COVID restrictions, scheduling a face-to-face meeting with a sales rep ...

As recent events have shown us, our companies and society can be drastically impacted by an unexpected, external cause. And while general planning is key to ...

Since the COVID restrictions started in early 2020, more and more B2B companies have been shifting to platforms that enable digital sales. A transition ...

Cost savings, improving efficiency, and optimizing profit margins are all worthy goals. But the most sustainable growth in your business is directly related to ...

Listening to customers and analysing data – everyone's doing it nowadays both online as well as in the B2B market. What happens next? How can you ensure that ...