Inspiration and thoughts by our experts

As companies are becoming increasingly digital to their core, it is important to adapt monitoring accordingly. The trick is to bring together the technical ...

Continuous Improvement has many benefits, such as improving ‘Return On Feedback’. This not only gives customers and employees a voice, it also allows you to ...

Marketplaces are rapidly gaining ground within the e-commerce space. Nowadays, when people shop online they usually start their search at a marketplace or ...

Fortunately, a growing number of B2B companies realise that facilitating customers by digital means is not enough, and that they also need to tempt and support ...

With global supply chains and a complex landscape of suppliers and vendors, the coronavirus pandemic impacts manufacturers the hardest. But their biggest ...

Developing a business case is a project by itself. It requires time and real efforts to bring to a good conclusion. The right approach to the decision-making ...

With global supply chains and a complex landscape of suppliers and vendors, the coronavirus pandemic impacts manufacturers the hardest. But their biggest ...

Today, the word silo is used as a synonym for all that’s wrong with data within a business. Data silos symbolize isolated and disconnected applications that ...

All industries are feeling the effect of COVID-19. Stock markets, employment, oil prices and local economies have taken hits. With global supply chains and a ...

Bad data can seriously impact the business, costing a company up to 30% of its revenue. Gartner Research found that organizations believe poor data quality to ...

Performance measurement is crucial for the customer experience that is fuelling online sales, but performance measurement might not be getting the love it ...