Digital Strategy, Digital Transformation, Research, Customer Experience • 13 min read A value-driven design sprint from the client's view: “A new business model in five days” In less than a week's time, a value-driven design sprint Spirit Hospitality Services delivered a ... Mitchell Bakker on 13 January 2021
Digital Strategy, Ecommerce, Digital Transformation, MDM • 4 min read Our top 5 blogs of 2020 Get key insights from our most-read articles of the year. Victor Terpstra on 5 January, 2021
Ecommerce, Digital Transformation • 15 min read Beyond features: finding the best E-commerce platform for your needs and purposes Having an abundance of options when deciding on an e-commerce solution is great of course, but this doesn’t exactly make selecting the right platform for your ... Jan Horlings on 1 December, 2020
Digital Strategy, Ecommerce, Digital Transformation • 9 min read B2B companies are the perfect partners to lead the way with a personalised self-service platform The idea that B2B companies tend to lag behind digitally somewhat may be true at times, but they can certainly set an example to others in one specific area. ... Steven Coymans on 5 November, 2020
Digital Transformation, Experience Management • 12 min read How to Make Continous Improvement Truly Successful Although there are some pitfalls, with the right preparation and a shared understanding of the method and its goals, you can make feedback driven CI a great ... Jan Horlings on 22 October, 2020
Digital Strategy, Digital Transformation, Technology • 7 min read Consider technology and business value when monitoring digital tools As companies are becoming increasingly digital to their core, it is important to adapt monitoring accordingly. The trick is to bring together the technical ... Dirk van Zonhoven on 21 October, 2020
Digital Transformation, Experience Management • 6 min read The Main Challenges for Continous Improvement and how to get started Continuous Improvement has many benefits, such as improving ‘Return On Feedback’. This not only gives customers and employees a voice, it also allows you to ... Jan Horlings on 6 October, 2020
Digital Strategy, Digital Transformation, Customer Experience • 14 min read The reason why customer experiences fail Performance measurement is crucial for the customer experience that is fuelling online sales, but performance measurement might not be getting the love it ... Marinus Ames on 16 July, 2020
Digital Strategy, Digital Transformation • 8 min read Breaking down the walls with a storm Halfway designing a new fancy digital experience, you trip over some technical impossibilities that completely messes up your teams' amazing ideas. Resulting ... Femke den Ouden on 11 December, 2019
Digital Transformation • 9 min read The 5 biggest digital transformation mistakes Digital growth is the term that we’re hearing all around us. As increasingly more organizations in different industries and all around the world are trying to ... Victor Terpstra on 26 November, 2019
PIM, Digital Transformation • 14 min read Ron Kessels on products for a better quality of life Digitalisation has shown its unprecedented drive, since it has influenced traditional industries and reorganised their processes. Ron Kessels, e-business ... Joeri Moors on 26 November, 2019
PIM, Digital Transformation • 14 min read MMC Hartmetall on the way to the digital future Estanislao Montesinos Gomez, Group Leader Media Team & Head of PIM Product Information Management, talks about the company’s recipe for success, the challenges ... Joeri Moors on 20 September, 2019