Inspiration and Thoughts by Our Experts for Your Business
[Blog] Digital Transformation in the Fashion Retail: How to Stay Relevant in the Age of the Customer
How does the digital transformation actually work? How is it affecting fashion retail? And the biggest question is, what impact does it have on customers? In this blog, we’ll look how digitalization is shaking up the fashion industry and how to stay relevant as a fashion retailer.
[Blog] B2B Transactions: a New Eden for Financial Services
As B2B platforms edge closer to the experiences provided by B2C platforms, businesses are increasingly looking into new financial solutions. With a whopping $27.28 billion merchandise value, Alibaba is leading the pack when it comes to B2B e-commerce. The Chinese giant is currently paving the way in redesigning financial offering with Alipay, its online payment gateway solution.
[Blog] CES and NRF: the Four Major Trends and Their Impact on E-Commerce
From the perspective of retail and e-commerce, CES and NRF make an interesting double bill. We shared our insights with clients at one of our regular breakfast sessions at Osudio. We added extra food for thought: “what will be the next big thing in retail and e-commerce”?
[Blog] The CEO is dead: Long live the Customer Experience Officer
Despite the fact that Customer Experience is considered a top strategic objective, many organizations today are still managed by financial metrics like KPI’s, ROI, EBITDA and Net Present Value among others. In most cases, these are all about improving Operational Excellence, not about improving the Customer Experience.
[Blog] How the Digital Experience Platform (DXP) Helps Serve the Customers of Today
What is a Digital Experience Platform? To meet rising customer demands, offering personalized digital experiences has become a key priority for CMO's and digital leaders. Learn more about what a DXP is and how it might be the solution to your challenge.
[Blog] How to Quench the Fears of the Luddite Inside All of Us. A View on Technological Disruption
If only 20 years ago the average lifecycle of companies could last up to 70 years, it is not down to an average 17 years today. Heavy and costly legacy systems which are still in place tend to bog companies down and many managers dread the idea of taking responsibility for drastic changes within company workflows.
[Blog] Re-evaluating your Hybris solution
After implementing 40+ successful hybris applications we are well aware of the pitfalls and road to success. The reality is that we often get contacted by large enterprises that encountered a bumpy road during the implementations phase of their hybris application and now struggle to lower their Total Cost of Ownership or develop a healthy ROI.
[Blog] Direct to Consumer for FMCG: Setting the Stage for Success
The ‘direct-to-consumer’ (D2C) trend is taking the retail world by storm. Thanks to the successes of disruptive companies like Dell, Apple, Amazon, Nike and Tesla, also FMCG companies are becoming enamored with cutting out the middle-man. The highlight so far has been the 1 billion dollar acquisition by Unilever of Dollar Shave Club, a D2C start-up that is going after Gillette sharply. But acquisition is not the only solution. The question that remains is: How do you point your entire range of brands towards the consumer and optimize revenue?
[Blog] the Power of Location Based Services for a Full Stack Omnichannel Experience
Let’s face it, it’s a mobile first world. When access to the internet through mobile devices finally surpassed desktop in 2016, the road had finally been paved to build enhanced experiences and services “on the go”. To think that the piece of technology ensconced in our pockets has more computing power than the computers we used to send man on the moon for the first time, is simply mind blowing.
Mobile has been the key enabler for digital disruption models based on its convergence capacity. A string of mean and lean businesses have sprouted from these technological enablers, yet they remain enablers, a means to an end.
[Blog] Our 3 Most Popular Ecommerce Whitepapers of 2017
2017 has been a busy year in which a lot of buzzwords have emerged. Chat bots, Voice control, artificial intelligence and phygital just to name a few. In order to capitalize on these new opportunities, successful businesses are building a solid digital foundation into their organisation.
Successful businesses are focusing on product information management (PIM), omnichannel commerce and innovation to build their digital foundation. Are you looking for inspiration to build your foundation? These are our 3 most read whitepapers of 2017.
[Interview] MMC Hartmetal on the Way to the Digital Future
Tradition and modern business models have to form a symbiosis in the age of digitalisation. This becomes a balancing act for broadly-diversified companies, but it can be successfully mastered with the support of experienced partners. MMC Hartmetall GmbH is one such partner, and has managed the transition into the age of digitalisation in an exemplary manner, taking in all factors relevant to an international, broadly-diversified corporation.
Estanislao Montesinos Gomez, Group Leader Media Team & Head of PIM Product Information Management, talks about the company’s recipe for success, the challenges and opportunities of digital change, as well as about the successful collaboration with Osudio.
[Blog] 2018 is the Year of Digital Customer Experiences
Recap of 2017 and trends for 2018.
At the end of 2017, many enterprise organizations struggle to match the speed of their customers. They’re not innovating and digitizing their vision fast enough to keep up. They find themselves typically constrained by organizational silos and legacy technology, often in monolithic architectures. And that prevents them moving forward.
Progressive retailers have been finding new ways of surrounding themselves with the best talent with a proven track record in digital savviness. Shifting the business model to a digital-ready organization is a challenging task that discomforts the status quo.