Inspiration and Thoughts by Our Experts
E-commerce Solutions for Manufacturing
Within today’s manufacturing sector, a principal requirement for successful commerce is a consistent experience across all channels and devices, for customers and suppliers alike.
This whitepaper will teach you
✔ How to create a consistent omni-channel experience across all channels for customers and suppliers
✔ How B2B buying behaviour has changed
✔ New business models related to B2B E-commerce
Millennials Are Changing the B2B Digital Commerce Landscape
We all knew that eventually a time would arrive when boomers retire and millennial presence in the workplace grows. Well, that time is now. Since 73% of millennials are involved in B2B purchasing decisions, B2B companies must keep pace with new buyer demands, especially as it relates to e-commerce experiences.
Let’s take a look at the habits of this new buyer group, and their B2B e-commerce expectations.
Overcoming the Four Key Challenges for your B2B E-Commerce Success
For B2B companies, the time has come to make the big leap forward and embrace e-commerce just as their B2C counterparts have done before.
This whitepaper will teach you
✔ 6 Key figures every B2B company should know
✔ Learnings from B2B companies like BYK, Intergamma and MCB
✔ The next steps to B2B E-commerce success
Innovation Talks Episode 2: Is Platformization an Opportunity or a Threat?
Big tech players are closing in on new business opportunities that have traditionally been in the hands of established players. The “Amazon effect” is starting to permeate different business sectors with platforms bringing an end to pipeline business. Is Platformization an opportunity or a threat? What lessons can be learnt from countries such as China that have been already experimenting for some time? This and more on this week’s episode of Innovation Talks with Frans Stijnman and Roy Halstead.
Why a Corporate Style Guide is No Longer Needed for a Consistent Brand
In this digital era where customers are expecting great digital experiences, a.k.a. The Age of the Customer, many companies come to us with their digital marketing challenges. One of their key questions they always come up with is: how can we keep our brand identity in place both centrally and locally, while avoiding inconsistency in customer experiences? Our answer: you need to GLUE it with Atomic Design.
Digital Transformation in the Fashion Retail: How to Stay Relevant in the Age of the Customer
How does the digital transformation actually work? How is it affecting fashion retail? And the biggest question is, what impact does it have on customers? In this blog, we’ll look how digitalization is shaking up the fashion industry and how to stay relevant as a fashion retailer.
B2B Transactions: a New Eden for Financial Services
As B2B platforms edge closer to the experiences provided by B2C platforms, businesses are increasingly looking into new financial solutions. With a whopping $27.28 billion merchandise value, Alibaba is leading the pack when it comes to B2B e-commerce. The Chinese giant is currently paving the way in redesigning financial offering with Alipay, its online payment gateway solution.
CES and NRF: the Four Major Trends and Their Impact on E-Commerce
From the perspective of retail and e-commerce, CES and NRF make an interesting double bill. We shared our insights with clients at one of our regular breakfast sessions at Osudio. We added extra food for thought: “what will be the next big thing in retail and e-commerce”?
The CEO is dead: Long live the Customer Experience Officer
Despite the fact that Customer Experience is considered a top strategic objective, many organizations today are still managed by financial metrics like KPI’s, ROI, EBITDA and Net Present Value among others. In most cases, these are all about improving Operational Excellence, not about improving the Customer Experience.
How a Digital Experience Platform (DXP) Helps Serve Your Customers
What is a Digital Experience Platform? To meet rising customer demands, offering personalized digital experiences has become a key priority for CMO's and digital leaders. Learn more about what a DXP is and how it might be the solution to your challenge.