CXM PARTNERSHIP
WITH QUALTRICS

FEBRUARY 25, 2020

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Osudio will become one of the first European SAP CX partners to help enterprises accelerate their business with Experience Management (XM). We are proud to have been selected by SAP to support the rollout of the Qualtrics Experience Management (XM) Platform in the Netherlands/Belgium and across Europe.

QUALTRICS XM

Qualtrics, the leader in customer experience and creator of the Experience Management category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand.

Leading organizations around the world are using Qualtrics to listen, understand, and take action on experience data (X-data)––the beliefs, emotions, and intentions that tell you why things are happening, and what to do about it.

What makes Qualtrics stand out is the intelligence and completeness of their offering. We are excited to help organizations across Europe leverage Qualtrics CustomerXM for Digital to optimize their end-to-end digital customer experience across all digital channels - web, mobile, in-app. With Qualtrics, organizations get the right insights, surfaced real-time, so they are empowered to deliver great customer experiences while simultaneously seeking out and eradicating poor experiences.  Enabling them to drive the highest impact on the customer experience and bottom line.

OSUDIO & QUALTRICS

At Osudio, we craft digital experiences that define the success of great brands and companies. Being around since the ‘90s, we have a proven track record in e-commerce and creating digital experiences. We do this by engaging customers and driving business, based on sound technology.

Are you interested in turning your customer feedback into a system of action for your organization? Are you ready to go beyond that ad hoc feedback from on your website and make customer experience a structural part of your day to day business?

Maybe it sounds too daunting, but don’t worry, we got you covered!

The Qualtrics specialists at Osudio will help you to get the stakeholders on board and set out ambitious but realistic goals. We will guide you through all steps along the way and implement, execute and expand a customer experience program that is tailored to your specific business challenges and needs.

Where customer feedback is involved, we believe in thinking big but starting small and fast. Are you ready to take your customer feedback to the next level and turn it into a driving force for your organization?

Give us a call, and we will demonstrate how we can close the feedback loop by turning a constant stream of valuable customer feedback across all touchpoints into an ever-improving customer experience! 

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EXPERIENCE MANAGEMENT

Deliver data-driven customer-delighting digital experiences 

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CUSTOMER ENGAGEMENT

Attract & retain customers with the right engagement strategy and digital experience platform.

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Read more about our customer experience related services.